CONTACT

info@rouchotasapartments.com

+30 694 7839018 (WhatsApp)

+381 63 282 838 (Viber/ WhatsApp)

+30 694 4535345

Greece

28100 Argostoli, Kefalonia

54 Ioannou Metaxa & Irakliou Street

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FAQ

ARE THE MEASURES AGAINST COVID-19 VIRUS RESPECTED IN THE FACILITY?

Yes, all protection measures against SARS-COV-2 are applied in our facility, in accordance with the regulations of the Greek government.

In the common areas of the building, on the stairs and in the elevator, the use of protective masks is mandatory. There are hand disinfection units in the corridors. All staff are vaccinated and wear protective equipment. The apartments are cleaned with products containing chlorine and alcohol in a minimum concentration of 70%. The mattresses are washed and disinfected and there is a possibility of additional disinfection before the arrival of clients, at personal request. Each apartment has a certificate. Kitchen utensils and the refrigerator are also disinfected. Towels and bed linen are delivered packed in bags. The pillows were changed, washed and disinfected after each client. Each apartment has its own washing machine, which is also disinfected before the arrival of clients. We especially emphasize that the owners of the facility are health educated, and in addition, we have undergone training that was organized for hoteliers.

Our wish is for you to relax and rest in these difficult and uncertain times, knowing that we have done everything to protect both you and us. For all additional information, we are at your disposal.

IS DAILY CLEANING OF THE APARTMENT POSSIBLE?

Yes, the apartments are cleaned on a daily basis, but you can cancel the cleaning if you want. In that case, cleaning agents are provided. Whichever option you choose, the service is included in the price.

WHEN DO BED LINEN AND TOWELS CHANGE?

Bed linen and towels are changed every third day or by appointment. The service is included in the price.

IS IT POSSIBLE TO BRING MY PETS ON HOLIDAY?

Yes, of course. We are animal lovers and everyone is welcome! However, it is necessary to announce the pet and the service is free of charge.

IS SMOKING PERMITTED IN THE FACILITY?

Smoking is strictly prohibited in the entire facility. The apartments are equipped with smoke detectors. Abuse of this prohibition is subject to a fine in accordance with the law. On the terraces it is, of course, allowed.

DOES THE FACILITY HAVE AN ELEVATOR?

Yes, of course.

CAN I LEAVE LUGGAGE FOR STORAGE?

Yes, of course, within a time frame of 8-20h.